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PRIVACY POLICY

Welcome to Goin Steady Towing, Inc!

Goin Steady Towing is owned and operated by Goin Steady Towing, LLC.

(Hereinafter referred to as Goin Steady Towing).

By using the website and services, you are accepting the practices described in this privacy policy. Use of the website and services is also subject to our terms and conditions. In this privacy policy, the words “website” refers to the Goin Steady Towing website, “we”, “us”, “our” and “Goin Steady Towing” refers to Goin Steady Towing, LLC, and “you” “client” and “user” refers to you, the Goin Steady Towing client.

Goin Steady Towing values your privacy and the protection of your personal data. This privacy policy describes what information we collect from you, how we collect it, how we use it, how we obtain your consent, how long we keep it in our databases, and, if necessary, with whom we share it.

This privacy policy may change from time to time. Your continued use of the website and services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. This privacy policy has been prepared and is maintained in accordance with all applicable national and international laws and regulations and, in particular, Michigan’s personal data protection regulations.

1. GENERAL INFORMATION

The personal data of the users that are collected and processed through the website:

Will be under responsibility and in charge of:

  • Goin Steady Towing, LLC.
  • Business Line: 313-828-3220

(Hereinafter referred to as Goin Steady Towing).

2. TYPES OF INFORMATION GATHERED

The information we learn from clients helps personalize and continually improve your experience at Goin Steady Towing. Here are the types of information we gather:

Information You Give Us. You provide information when you visit the website, request and use our services (car and truck towing and junk car removal), provide information through our services, and/or communicate with us through our contact information or our contact forms. As a result of those actions, you might supply us with the following information:

  • First and last name
  • Email address
  • Phone number

Goin Steady Towing will not collect any personally identifiable information about you unless you provide it.

Information Collected Automatically: By accessing and using the website you automatically provide us with the following information:

  • Your IP address
  • Operating system
  • Referring URLs

If you access the website through a mobile phone, we will collect the following information:

  • Mobile device ID
  • IP address

GOOGLE Analytics. We use Google Analytics provided by Google, Inc., USA (“Google”). These tools and technologies collect and analyze certain types of information, including IP addresses, device and software identifiers, referring and exit URLs, feature use metrics and statistics, usage history, media access control address (MAC Address), mobile unique device identifiers, and other similar information via the use of cookies. The information generated by Google Analytics (including your IP address) may be transmitted to and stored by Google on servers in the United States. We use the GOOGLE Analytics collection of data to enhance the website and improve our service.

Please consult Google’s privacy policy here:

Social Media: On our website you will find links and functions linked to different social networks, in which you can share your information. It is advisable to consult the privacy policy and data protection of each social network used on our website.

3. HOW LONG WE KEEP YOUR DATA

Personal data provided by users through the website and services will be retained for the time necessary for the provision of services or until the user or client requests the deletion of their data. Goin Steady Towing may be allowed to retain personal data for a longer period whenever the user has given consent to such processing, as long as such consent is not withdrawn. Furthermore, Goin Steady Towing may be obliged to retain personal data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority. Once the retention period expires, personal data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification, and the right to data portability cannot be enforced after expiration of the retention period.

4. HOW WE USE YOUR INFORMATION.

In general, we use the information we collect primarily to provide, maintain, protect, and improve our current website and services. We use personal information collected through our website as described below:

  • Identify you as a user in our system.
  • Send quotes by mail to clients.
  • Provide the services (car and truck towing and junk car removal).
  • Understand and enhance your experience using our website and services.
  • Respond to your comments or questions through our contact information.
  • Send you related information, including confirmations, quotes, invoices, technical notices, updates, security alerts, and support and administrative messages.
  • Communicate with you about upcoming events, offers, and news about services offered by Goin Steady Towing and our selected partners.
  • Marketing purposes of Goin Steady Towing.
  • Link or combine your information with other information we get from third parties to help understand your needs and provide you with better service.
  • Protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.

5. HOW DO YOU GET MY CONSENT?

By requesting and using our services, providing information through our services, contacting us through our contact forms or our contact information, and providing personal information for us to contact you, you consent to our collection, storage, and use of your information on the terms contained in this privacy policy. You may withdraw your consent by sending us your request via the contact information or the contact page.

6. HOW WE SHARE YOUR INFORMATION

The personal information of our clients and users is an important and fundamental part of our business. Under no circumstances will we sell or share information with third parties that has not been previously authorized by the user, client, or owner of the personal data. We share user and client information only and exclusively as described below.

Third-Party Service Providers. We use third-party services to perform functions on our website. Examples include: creating and hosting the website, sending emails, analyzing data (Google Analytics), providing marketing services, and providing search results.

These third-party services and tools may have access to personal information needed to perform their functions, but may not use that information for other purposes. Information shared with these third-party services will be treated and stored in accordance with their respective privacy policies and our privacy policy. Please refer to the privacy policy of these third-party services.

Email marketing: We use the information provided by users to conduct marketing campaigns and send relevant information to our users. By providing us with your email address, you authorize us to use your information for email marketing. We will use third-party services to conduct email marketing, so we may share certain information with some of these third parties for the sole and exclusive purpose of sending emails through email marketing and in accordance with our privacy policy.

Business Transfers. In the event that Goin Steady Towing creates, merges with, or is acquired by another entity or company, your information will likely be transferred. Goin Steady Towing will send you an email or post a prominent notice on our platform before your information becomes subject to another privacy policy and the transfer and handling of your private information will comply with all applicable requirements.

Protection of Goin Steady Towing and others. We release personal information when we believe release is appropriate to comply with the law, enforce or apply our Terms and conditions and other agreements, or protect the rights, property, or safety of Goin Steady Towing, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

With Your Consent. Other than as set out above, you will receive notice when personally identifiable information about you might go to third parties, and you will have an opportunity to choose not to share the information.

Anonymous Information. Goin Steady Towing uses the anonymous browsing information collected automatically by our servers primarily to help us administer and improve the Website. We may also use aggregated anonymous information to provide information about the Website to potential business partners and other unaffiliated entities. This information is not personally identifiable.

7. PROTECTING YOUR INFORMATION

8. RIGHTS

Users who provide information through our website, as data subjects and data owners, have the right to access, rectify, download or delete their information, as well as to restrict and object to certain processing of their information. While some of these rights apply generally, others apply only in certain limited circumstances. We describe these rights below:

  • Access and portability: to access and know what information is stored in our servers, you can send us your request through our contact information.
  • Rectify, Restrict, Limit, Delete: You can also rectify, restrict, limit, or delete much of your information.
  • Right to be informed: Users of our website will be informed, upon request, about what data we collect, how it is used, how long it is retained and whether it is shared with third parties.
  • Object: When we process your information based on our legitimate interests as explained above, or in the public interest, you may object to this processing in certain circumstances. In such cases, we will stop processing your information unless we have compelling legitimate reasons to continue processing it or where it is necessary for legal reasons.
  • Revoke consent: Where you have previously given your consent, such as to allow us to process and store your personal information, you have the right to revoke your consent to the processing and storage of your information at any time. For example, you may withdraw your consent by updating your settings. In certain cases, we may continue to process your information after you have withdrawn your consent if we have a legal basis for doing so or if your withdrawal of consent was limited to certain processing activities.
  • Complaint: If you wish to file a complaint about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority. Users can exercise all these rights by contacting us through the contact information or the contact page.
  • Rights related to automated decision-making, including profiling: website users may request that we provide a copy of the automated processing activities we conduct if they believe that data is being unlawfully processed.

Users may exercise their rights in relation to the personal data they provide to Goin Steady Towing, at any time, by sending us their request through our contact information and we will process and respond to their request as soon as possible.

9. CHILDREN’S ONLINE PRIVACY PROTECTION

We comply with the requirements of the data protection regulations concerning the protection of personal data of minors. We do not collect any information from anyone under 13 years of age. Our website and services are all directed to people who are at least 13 years old or older. If you become aware that your child has provided us with personal information, please contact us. If we become aware that a child has provided us with personal information, we will take steps to delete that information.

10. THIRD PARTIES

Except as otherwise expressly included in this privacy policy, this document addresses only the use and disclosure of information Goin Steady Towing collects from you. If you disclose your information to others, whether other users or suppliers on Goin Steady Towing, different rules may apply to their use or disclosure of the information you disclose to them. Goin Steady Towing does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. Goin Steady Towing is not responsible for the privacy or security practices of other websites on the Internet, even those linked to or from the Goin Steady Towing website. Goin Steady Towing encourages you to ask questions before you disclose your personal information to others.

11. CONTACT US

If you have questions or concerns about this privacy policy and the handling and security of your data, please contact us via our contact information:

Goin Steady Towing, LLC.

Business Line: 313-828-3220

Customer Service Email: gstservices@goingsteadytowing.com

Detroit, MI 48227, USA.

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